Legal notice under Japan's Act on Specified Commercial Transactions
Last updated November 7, 2026
| Item | Details |
|---|---|
| Seller | QUANTUM NARRATIVE LIMITED (a company registered in England and Wales, Company No. 15884320) |
| Head of operations | Yang Wu |
| Address | 383 Durnsford Road, London, England, SW19 8EF (United Kingdom) |
| Phone number | Disclosed without delay upon request. |
| inquiries@moguchat.ai | |
| Price | Shown on each item's purchase screen (tax included). |
| Sale conditions | Items limited by who can buy them or how often, such as first-time offers and the Day Pass, state their conditions on the purchase screen. |
| Other fees | Internet connection and data charges are borne by the customer. |
| Payment methods | Credit card (including Apple Pay and Google Pay). In-app purchases use the payment methods of the App Store or Google Play. |
| Payment timing | Charged when the order is confirmed. MoguPass (subscription) is charged automatically on each renewal date. |
| Delivery | Reflected in your account immediately after payment is completed. |
| Returns and cancellations | Due to the nature of digital content, purchases cannot be returned or refunded, except where required by law. |
| Cancelling MoguPass | You can cancel at any time and keep using it until the end of the current period. You will not be charged from the next renewal date. If you bought it on the web, open "MoguPass" from the menu and choose "Manage Subscription". If you bought it in the app, cancel it in your App Store or Google Play subscription settings. |
| Day Pass validity | Valid until the next 4:00 a.m. Japan time after purchase. |
| Supported environments | The latest major browsers (Chrome, Safari, Edge) and the iOS and Android apps. |